At ZenShop, we are committed to providing our customers with a seamless shopping experience, which includes fast and reliable shipping. Below, you will find all the information you need regarding our shipping policy.
Shipping Methods and Rates
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Typically takes 5-7 business days. Rates vary based on the total weight of your order and your location.
- Expedited Shipping: Typically takes 2-3 business days. Rates are calculated at checkout based on your order size and destination.
- Express Shipping: Typically takes 1-2 business days. This option is available for an additional fee, calculated at checkout.
*Please note that shipping times may vary during peak seasons or due to unforeseen circumstances.*
Free Shipping
We offer free standard shipping on all orders over $75 within the continental United States. To qualify, simply ensure your order total exceeds this amount before taxes and shipping fees.
Order Processing
All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including tracking information so you can monitor its progress.
International Shipping
ZenShop currently ships to select international destinations. Shipping rates and delivery times vary based on the destination. Please note that you may be responsible for customs duties, taxes, or other fees that may apply upon arrival in your country.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier’s site. Please allow up to 24 hours for the tracking information to be updated.
Missing or Damaged Items
If your order is missing or arrives damaged, please contact our customer service team within 48 hours of delivery. We will work with you to resolve any issues promptly.
Customer Service
If you have any questions regarding our shipping policy or need assistance with your order, please don’t hesitate to reach out to our customer service team at support@zenshop.com or call us at
+1 (224) 374-1390. We are here to help!
Thank you for choosing ZenShop. We appreciate your business and look forward to serving you!
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